Telehealth: phone and video consultations
Existing patients can see their GP by phone or video for many appointments, including repeat prescriptions, results, referrals and follow-ups, during our opening hours of Monday to Thursday, 9:00am to 4:00pm. Telehealth is bulk billed for existing local patients who are eligible for bulk billing; other patients are privately billed with a Medicare rebate where eligible. If your GP thinks you need to be examined, we will ask you to come in.
Opening hours and fees
Monday to Thursday, 9:00am to 4:00pm. Closed Friday to Sunday. Patients who need care on a Friday can book at Rye Family Clinic, our sister clinic on Point Nepean Road in Rye, which is open Monday to Friday, 9:00am to 6:00pm.
We are a private billing practice and fees are payable on the day. Bulk billing is available for eligible patients: local residents with a valid pension or health care card, and patients under 16. Because the clinic is open Monday to Thursday, 9:00am to 4:00pm, bulk billing applies across all our consulting hours. Longer appointments, procedures and some health checks are billed differently; please see our Fees page or ask reception.
Common questions
Is Red Hill Family Clinic the same as Red Hill Medical Centre?
No. We are a separate clinic at U2/137 Shoreham Road, Red Hill South, next door to number 129. We opened in 2012 and are the sister clinic of Rye Family Clinic.
Are you accepting new patients?
Yes. New patients from Red Hill, Main Ridge, Shoreham, Flinders, Balnarring and surrounding areas are welcome. Please complete the new patient form before your first visit.
Can I see a female doctor?
Not at Red Hill at present. Dr Pragya Noopur and Dr Afsoon Baghbanmanesh consult at our Rye clinic, about 25 minutes away, and you can book with either of them online.
Can I get a blood test at the clinic?
Your GP can order blood tests and specimen collection is available at pathology collection centres nearby, including the Australian Clinical Labs centre inside our Rye clinic. Ask reception for the closest option to you.